Ops 571 Week 6 Quiz

OPS 571 Week 6 Quiz

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1.) Which of the following are examples of Goldratt’s Rules of Production Scheduling?

 An hour saved at a bottleneck is a mirage

 Nonbottlenecks govern throughput

 Utilization and activation are the same

 Balance flow, not capacity

 

2.) According to the theory of constraints which of the following can be a CCR?

Product design

An employee

Factory layout

A customer

 

3.) The Shingo approach to quality control depends on which of the following?

Use of statistically based approaches to quality control

Use of source inspection on 100% of the items produced

Extensive use of control charts

​Use of a sophisticated method of acceptance sampling

 

4.) Statistical Process Control (SPC) and data from the actual process to statistically monitor the process over time are employed during which step of the DMAIC cycle?

Define

Control

Improve

Measure

 

5.) According to the theory of constraints, which of the following is an OPERATIONAL measurement that can be used to measure the firm's ability to make money?

Operating revenue

Unit cost

Inventory

Net Profit

 

6.) The DMAIC cycle of Six Sigma is similar to which of the following quality management topics?

External benchmarking

ISO 9000

SERQUAL

Continuous improvement

 

7.) The Shingo system of quality control relies heavily on fail-safe procedures or devices called what?

Checklists

DPMO’s

CTQs

Poka-yokes

 

8.) Identifying critical-to-quality characteristics (CTQs) takes place in which step of the DMAIC methodology?

Analyze

Define

Improve

Measure

 

9.) According to the theory of constraints which of the following is a FINANCIAL measurement that can be used to measure the firm's ability to make money?...