Management in Human Services

|   CC3701 Management in Human Services |
| |

[CASE STUDY:THE DIFFERENTAIL MOTIVATION IN THE AYP] |
Name: Wan Chuen HangStudent ID.: 09136349ATutor: Kam LoGroup: 101D |


(I) Introduction

According to Craig C. Pinder, work motivation is defined as “a set of energetic forces that originates both within as well as beyond an individual’s being to initiate work-related behavior, and to determine its form, direction, intensity & duration.” Motivation is the reasons for engaging in a particular behavior. These reasons may include basic needs such as food or a desired object, hobbies, goal, state of being, or ideal. Moreover, motivation refers to the initiation, direction, intensity and persistence of human behavior.

(II) Background

I have interviewed with Mr. Wong Kam Yee, who is one of the member of the Operation Committee of The Hong Kong Award for Yong People (AYP). He has been a volunteer for more than 30 years. He has gained a great deal of experiences in managing employees and volunteers.
Operation Committee
Award Programme & Assessment Sub-committee
Award Council
Service Section Panel
Expedition Section Panel
Skills Section Panel
Physical Recreation Section Panel
Residential Project Section Panel
Operation Committee
Award Programme & Assessment Sub-committee
Award Council
Service Section Panel
Expedition Section Panel
Skills Section Panel
Physical Recreation Section Panel
Residential Project Section Panel

Mr. Wong’s Position
Mr. Wong’s Position

Employees refer to those who work full-time in the AYP. They will get salary for their rewards. Volunteers are those help organize activities in the AYP; however, they would not get any pay in return. I will analyze Mr. Wong’s experiences with the three approaches to motivation: 1) Individual Differences Approach, 2) Job & Organizational Approach, and 3) Managerial Approach.

(III) Individual Differences Approach:

First, Individual differences approach means...