Global Oss/Bss Market: Development in Telecom Industry Driving Market Growth

As companies pump investments into customer service platforms, OSS/BSS will lay claim to a sizeable chunk of these investments, helping the global OSS/BSS market to be worth US$ 49.78 billion by 2020. This is one of the key findings of Transparency Market Research’s report titled ‘OSS/BSS Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 - 2020.’ According to the report’s estimates, the global operations support systems (OSS) and business support system (BSS) market will report a 12.7% CAGR from 2014 to 2020 as it grows from its 2013 valuation of US$ 21.86 billion. Today, the line between OSS and BSS solutions has blurred, thanks to companies offering both services with several overlapping features.

Browse the full OSS/BSS Market report at:
http://www.transparencymarketresearch.com/ossbss-market.html

This has occurred because of the high degree of competition that prevails among market players - not just at the global level but also in regional OSS/BSS markets. Companies that boast a stronghold over revenues are: Amdocs, IBM, Alcatel Lucent, Tata Consultancy Services, Oracle Corporation, Accenture Plc, and others.An upward rise in the adoption of convergent billing systems and a pressing need for better customer care channels will help the global OSS/BSS market achieve unprecedented growth over the next five years. But, concerns that will need to be ironed out relate to the integration of new OSS/BSS solutions with existing customer care systems; this aspect could create impediments in the market’s growth strategy. At the same time, an overall expansion of the global telecommunications sector will augur well for the global OSS/BSS solutions market.

The report segments the global OSS/BSS market by process type into: OSS and BSS. The former is further segmented into network design, service fulfilment, network monitoring, and service assurance. According to the report’s findings, the majority of the demand in the OSS market...