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New Ldr 531 Week 3 Quiz

  • Date Submitted: 12/21/2015 08:42 PM
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1 The two general approaches to negotiation are ________ bargaining and ________ bargaining.
formal; informal
affective; reflective
emotional; rational
distributive; integrative

2   When ________ is of importance in decision making, group decisions are preferred to individual decisions.
acceptance of solution
clear responsibility
3 As a consequence of the information circulated by the grapevine in an organization, employees experience
increased member satisfaction
increased anxiety
increased power
increased certainty

4   Genepa Corporation manufactures home appliances and other electronic products. Genepa is planning to introduce a new refrigerator model. The marketing manager at Genepa has developed a marketing plan for this new product and wants to communicate this plan to all the employees in the marketing department. Which of the following is most likely to be the best form of communication for communicating this plan?
Oral communication
Grapevine communication
Written communication
Nonverbal communication

5 The ________ view of conflict focuses on productive resolution of conflicts.

6 The informal communication network in an organization is
determined by organization
based on clear and factual information
characterized by ambiguity
rooted in issues of minimal importance to   employees
7   Bonnie Patterson has been a manager for seven years at Wayne and Watson, a legal consultancy firm. A good part of her workday involves holding meetings and she likes to do work on a time-bound schedule. For this reason, members of her team receive the agenda at the beginning of the meeting, followed by some time to contemplate over the issue at hand individually. Subsequently, the...


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