Bsop 588 Entire Course Week 1 – 8

BSOP 588 Entire Course Week 1 – 8
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BSOP 588 Managing Quality
BSOP 588 Week 1 DQ 1 Definition of Quality
BSOP 588 Week 1 DQ 2 Quality in Your Organization
BSOP 588 Week 2 Project Proposal (Toyota Motor Corporation)
BSOP 588 Week 2 DQ 1 Quality Philosophies
BSOP 588 Week 2 DQ 2 Quality Awards
BSOP 588 Week 3 Paper: Measuring Customer Satisfaction
BSOP 588 Week 3 DQ 1 Voice of the Customer – VOC
BSOP 588 Week 3 DQ 2 The Kano Model
BSOP 588 Week 4 Midterm Exam (3 Versions)
BSOP 588 Week 4 DQ 1 Quality Focus
BSOP 588 Week 4 DQ 2 Alignment of Strategy and Quality Management
BSOP 588 Week 5 Paper: Balanced Scorcard: Research-based 2-3 page paper
BSOP 588 Week 5 DQ 1 Performance Metrics
BSOP 588 Week 5 DQ 2 Cost of Quality (COQ)
BSOP 588 Week 6 DQ 1 Six Sigma and Lean Principles
BSOP 588 Week 6 DQ 2 Applying Lean and Six Sigma Principles
BSOP 588 Week 7 Course Project: Implementing Quality Initiatives (Toyota Motor Corporation)
BSOP 588 Week 7 Course Project: Implementing Quality Initiatives (General Electric)
BSOP 588 Week 7 DQ 1 Statistical Process Control (SPC)
BSOP 588 Week 7 DQ 2 Capability vs. Control
BSOP 588 Week 8 Final Exam (2 Versions)
 
BSOP 588 Week 4 Midterm Exam (3 Versions)
Page 1
Question (TCO A) Compare and contrast the evolution of quality and the role it played in the management of U.S. and Japanese business firms from the 1950s to the present.
Question (TCO B) Compare and contrast the following definitions of quality. Definition 1: Quality is the totality of features and characteristics of a product or service that bears on its ability to satisfy given needs. Definition 2: Quality is meeting or exceeding customer expectations.
Question (TCO A) Explain the three core principles of total quality.
Question (TCO H) Identify and discuss five differences between service and manufacturing organizations.
Question (TCO B) Cite two ways that the accounting function can contribute to the...