Busi650 Quiz 2

BUSI650 Quiz 2
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•   2 out of 2 points

Developing and evaluating solutions to reduce the gap between desired process performance and current performance is the final step in the six sigma DMAIC approach for process improvement.
Answer


•   Question 2
2 out of 2 points

Six Sigma is better applied on manufacturing than service operations.
Answer


•   Question 3
2 out of 2 points

Which of the following is FALSE about Quality Function Deployment (QFD)?
Answer


•   Question 4
0 out of 2 points

With respect to strategy maps and balanced scorecards, which of the following is FALSE?
Answer


•   Question 5
0 out of 2 points

Which of the following is NOT an original component of reengineering?
Answer


•   Question 6
0 out of 2 points

Which of the following characteristics makes it EASIER to measure the quality of a service, relative to that of a product or facilitating good?
Answer


•   Question 7
0 out of 2 points

Defects per million opportunities (DPMO) and Process Sigma are the most important tools for the Measure Phase of Six Sigma.
Answer


•   Question 8
0 out of 2 points

The following are shortcomings associated with analyzing problems “one factor at a time” (also known as OFAT and 1FAT) EXCEPT:
Answer


•   Question 9
0 out of 2 points

One aspect that differentiates Six Sigma from other earlier process improvement programs including total quality management and reengineering is that with Six Sigma:
Answer


•   Question 10
2 out of 2 points

As control involves both mechanistic and human elements, it is one of the manager’s most difficult tasks. Which of the following is the best answer about desirable characteristics of control systems?
Answer


•   Question 11
2 out of 2 points

DMAIC...