W. E. Deming commented “You don’t have to make these changes, survival is not mandatory.” His message is:
• Question 2
4 out of 4 points
Improvement is needed for an organization to survive because:
• Question 3
0 out of 4 points
The principal drivers of the rapid change in the global economy are:
• Question 4
0 out of 4 points
A comprehensive view of a process including customers and suppliers
• Question 5
4 out of 4 points
Process improvement activities typically include:
• Question 6
4 out of 4 points
The Statistical Thinking Strategy illustrated in Figure 2.14 provides a graphic of the overall approach to driving improvement through statistical thinking. Which of the following is a key principle illustrated in this specific graph?
• Question 7
4 out of 4 points
Figure 2.16 shows a chart of the Dow Jones Industrial Average from 1990 through 2011. This plot reveals some obvious change points, such as the 2008 financial collapse, and some unexplainable short-term variation. Assuming that these are the only sources of variation in this plot, what source of variation is NOT visible in the plot?
• Question 8
4 out of 4 points
Figure 2.15 displays a model of the statistics discipline, showing the relationship between statistical thinking, statistical engineering, and statistical methods and tools. Which of the following is a principle illustrated by this model?
• Question 9
4 out of 4 points
The fact that processes tend to be dynamic, rather than static, is a key principle of statistical thinking. Which of the following is a natural consequence of this fact?
• Question 10
4 out of 4 points
In Figure 2.11, Coach Hau presented data showing where goals were scored on crosses. This...
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