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Software and Bpo Services Global Market Analytics 2016

  • Date Submitted: 09/14/2016 01:02 PM
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Software And BPO Services Global Market Analytics 2016 Released By The Business Research Company.

http://www.thebusinessresearchcompany.com/our-research/information-technology/software-and-bpo-services-global-market-analytics-outlook-2016/

The Software and BPO Services Market Analytics Report provides strategists, marketers and senior management with the critical information they need to assess the global Software and BPO Services.

Software services include application software programming services, computer program (software) development, computer software support services and web design services. Software service companies’ document, design, create, test and maintain applications, using a planned and structured process. Customers for software services include commercial establishments operating in manufacturing, telecoms, fast moving consumer goods (FMCG) verticals and other industries and government organizations.

The market segments in the software and BPO services sector as of 2015 were CRM BPO, infrastructure software, HRO BPO, application software and others BPO services.

CRM BPO was the largest segment with a XX% share of the software and BPO services market. CRM BPO includes outsourcing of customer relationship management services to independent companies.Infrastructure Software Services was the second largest segment with a XX% share of the software and BPO services market. Infrastructure software services includes information management software, application integration and middleware (AIM) software, IT operations management and security software, storage management software and other infrastructure software.HRO BPO was third largest segment with a XX% share of the software and BPO services market. HRO BPO includes outsourcing of personnel management services which includes hiring, payroll and tax reporting.

Cloud/Software As A Service  
Over the past five years, cloud software solutions have been gaining acceptance from companies...

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