Dont Judge

Don’t Judge a Book by Its Cover

I walked through the hospital operating room to the administrative office of my boss, Ginny. I looked at her with a stern look on my face, “Ginny, she has to go.”

“Who has to go?” Ginny replied with a confused look.

“Kelly. She has really gotten on my last nerve. She keeps on asking questions that I have already explained more than once. She is slow on all the patient charging and I have a feeling she does not want to be here.”

“Well she’s not you that’s for sure. She is new and she is trying to fit in. She is not going to change overnight. She has only been here for a few months. Have patients with her.”

You see, I’m a new administrative manager in the hospital, which is a fast pace environment. I have been at the hospital for about two years now. I know the duties of the secretaries, administrative assistant, and administrative manager, like the back of my hand. I knew it was going to be difficult to train someone on things that I have perfected into this service. I didn’t want someone to come in and change it all. Everything had to be as it is. I eventually got overwhelmed that I really didn’t care what happened. I was desperate at that moment. Well, when we started getting applications, every applicant was either not qualified or would be retiring in a few months. Karen, our education coordinator, recommended her daughter for the position. “Elizabeth, have you found anyone to fill the position yet?”

“No, we are still looking.” I replied with a sad voice.

“Ok, well let me talk with my daughter and have her apply.”

“Awesome, thanks Karen!” I said very enthusiastically.

A few days later, I receive her application and scheduled an interview with her. Even though she was over-qualified, we interviewed her. She was great. I really liked what she had to say and I felt like she would make a great team member. We ended up hiring her and I got the surprise of my life.

“Kelly, can you come to my office so I...