Soft Skills

soft skills
Soft Skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces.
    • It is the ability to engage and interact effectively with others, obtain acceptance, build consensus, and provide assistance, direction and leadership.
    • Personal management skills such as attitudes and behaviors that drive one's potential for growth and team work skills.
Soft skills, sometimes known as "people skills," are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which tend to be specific to a certain type of task or activity, soft skills are broadly applicable.
Soft skills are sometimes broken down into personal attributes, such as:
    • optimism
    • common sense
    • responsibility
    • a sense of humor
    • integrity
    • time-management
    • Motivation.
And interpersonal abilities, such as:
    • empathy
    • leadership
    • communication
    • good manners
    • sociability
    • the ability to teach.
It's often said that hard skills will get you an interview but you need soft skills to get (and keep) the job.
Business skills such as communication and presentation, leadership and management, human resources, sales and marketing, professional development, project and time management, customer service, team building, administration, accounting and finance, purchasing, and personal development.
So what are "soft skills" anyway? Soft skills are qualities, personality traits and social skills which everyone possesses in varying degrees. Some people make friends easily, for example, which would be considered a valuable soft skill in the world of sales. Others are extremely punctual, or able to make rational decisions under pressure. A person may also have the innate ability to work with co-workers from other cultures, or learn a new language quickly. These would all be considered valuable...