Effectiveness of Communication

Communication, being an essential part of the life of individuals and one of the major components of normal functioning of organizations, can involve the use of different media which serve to transmit a message from a sender to a receiver. Our Aviation Engine Repair Center is not an exception and our organization uses a variety of tools in the process of communication but, in the course of time, we have eventually arrived to the necessity to use all media effectively so that the message could fit the media it is transmitted by.
First of all, it should be said that, at the present moment, we use a variety of media which may be viewed as traditional and new ones. Among traditional media, or communication channels that are used in our Aviation Engine Repair Center may be named telephone and faxes. In fact, telephone is probably the most widely spread and used channel of communication within our organization. Basically, the communication process occurs by means of telephone between different units or departments of our company. For instance, the director can communicate with a head of the department using the telephone simply in order to find out the general information about the functioning of the department what it actually works at or what are the recent results of its work. Similarly, a head of the department can communicate with the manager in order to find out the details of some order the latter received from a customer, or vice versa, the manager can supply the head of the department with more detailed information about the order and demands of a customer. By the way, the telephone communication may be also external, when a manager communicates with a customer, for instance, that is also quite effective as it can help better coordinate the work of our company and wishes of customers.
Another traditional channel of communication is fax that is basically used to the external communication of the company with its customers, partners, suppliers, etc. Obviously,...