Engineering

PERSONAL PROFILE |
I am a self motivated undergraduate of business studies at Croydon College and presently am applying for my university which i will be resuming by September 2012 at Kingston University. My desire to utilize and share my skills and experiences in a very competitive environment regardless the sector. As you will see in my CV, my exceptional work ethic and flexible nature has gone far to prove how flexible and versatile i could be in any given work place as i have experiences that cuts across sectors. The said experiences are those i gained whilst working as Customer Service personnel with Mc Donald's restaurant and that of KFC where i worked as a Customer Service amongst other roles.

EDUCATION |
    SEPT 2009 - JULY 2010: Croydon College - FIRST DIPLOMA IN BUSINESS L1
    SEPT 2010 - JULY 2011: Croydon College - NATIONAL DIPLOMA IN BUSINESS L2
    SEPT 2011 - JULY 2012: Croydon College - NATIONAL DIPOLMA IN BUSINESS L3
I gained a BTEC national diploma as seen above where i enrolled and maintained     DISTINCTION in the modules below:
Effective people, communication and information (A) Understanding business ethics (A) Understanding retailing (A) Human resource management in business (A) Business accounting (A)
DEC 2008: Crown College Nigeria – GCE
Maths (B)   English (C)

EMPLOYMENT & WORK EXPERIENCE |
CUSTOMER SERVICES ASSISTANT: Oct 09 - Aug 2010 McDonalds (Gatwick)
As a customer service assistant, i was able to do the following: Provide professional and effective services to customers particularly in terms of Quality and timeliness in line with departmental standards, procedures and guidelines.
  * Build effective relationships with customers.
  * Keeping accurate records of discussions with customers, within the company customer support database.
  * To deal effectively with all customer support calls & emails, investigating, logging and responding to queries.
  * And to professionally manage and...