Ops 571 Week 6 Quiz

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1.) Which of the following are examples of Goldratt’s Rules of Production Scheduling?
An hour saved at a bottleneck is a mirage
Nonbottlenecks govern throughput
Utilization and activation are the same
Balance flow, not capacity

2.) According to the theory of constraints which of the following can be a CCR?
Product design
An employee
Factory layout
A customer

3.) The Shingo approach to quality control depends on which of the following?
Use of statistically based approaches to quality control
Use of source inspection on 100% of the items produced
Extensive use of control charts
Use of a sophisticated method of acceptance sampling

4.) Statistical Process Control (SPC) and data from the actual process to statistically monitor the process over time are employed during which step of the DMAIC cycle?
Define
Control
Improve
Measure

5.) According to the theory of constraints, which of the following is an OPERATIONAL measurement that can be used to measure the firm's ability to make money?
Operating revenue
Unit cost
Inventory
Net Profit

6.) The DMAIC cycle of Six Sigma is similar to which of the following quality management topics?
External benchmarking
ISO 9000
SERQUAL
Continuous improvement

7.) The Shingo system of quality control relies heavily on fail-safe procedures or devices called what?
Checklists
DPMO’s
CTQs
Poka-yokes

8.) Identifying critical-to-quality characteristics (CTQs) takes place in which step of the DMAIC methodology?
Analyze
Define
Improve
Measure

9.) According to the theory of constraints which of the following is a FINANCIAL measurement that can be used to measure the firm's ability to make money?
Sales
Cash flow
Inventory
Operating expenses

10.) Goldratt’s theory of constraints (TOC) could be restated using which of the...