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Project Report on Bsnl

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Date Submitted:
09/15/2010 06:53 AM
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Meen Sarkar, Adjoining EPIP,
Industrial Complex, Bari Brahmna,
Jammu-181133

PROJECT REPORT
ON   LEVEL OF
CUSTUMER SATISFACTION
FOR
PREPAID SERVICES OF BSNL

                      [pic]

SUBMITTED TO: SUBMITTED BY:
Mr. S.K.MAHALDAR             RASMEET KAUR             MBA – III
                                                                                                ROLL NO.-371/08

ACKNOWLEDGEMENT

This project was meant to be sole responsibility of the researcher but it was apparent from the start that in the light of its sheer enormity and under such acute time shortage, a project without the support of many persons would be unimaginable.
This page gifts us an opportunity to articulate our gratitude to all those persons who have in some way or other provided the above in the completion of our project titled
“To study the level of customer satisfaction on prepaid services of BSNL”
I express my deep feeling of gratitude to Mr. S.K.Mahaldar Sub divisional executive (SDE) of Department Public Relationship as well as Marketing (PS/MKTG) for giving me an opportunity to work in their organization.

I am thankful to him for his guidance and humble support extended for the project. Without his active involvement in the project it would have not been possible for me to complete my project successfully.
I am also thankful to entire PR Department for their kind co-operation, support, interest and concern for not just the process, but also my understanding of it, among other things.
I also place on my sincere gratitude towards the entire department of “BSNL” for providing me the information that I needed during my project on
“To study the level of customer satisfaction on prepaid services of BSNL.”
I am also thankful to my co-partners Mr. Sumit Bhat and Swati Raina   who actively participate for the successful accomplishment of the project.

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