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  • Date Submitted: 11/22/2010 04:12 PM
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Airline passengers aren’t the only ones complaining about the Transportation Security Administration’s new enhanced security procedures. Many TSA employees aren’t too happy, either.

The American Federation of Government Employees (AFGE), the union that represents TSA workers, is urging the TSA to do more to protect its employees from abuse from airline passengers angry over the new security methods. The union reports that some members “have reported instances in which passengers have become angry, belligerent and even physical with TSOs (transportation security officers). In Indianapolis, for example, a TSO was punched by a passenger who didn’t like the new screening process,” the union said in a Nov. 17 statement posted on its website.

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..Union President John Gage called on TSA to provide an educational pamphlet to each passenger describing both their rights and the details of the new procedures, which include full-body scans and enhanced pat-downs.

Video: Counterterrorism expert defends use of pat-downs (on this page)
“This absence of information has resulted in a backlash against the character and professionalism of TSOs,” said Gage in a statement. “TSA must act now — before the Thanksgiving rush — to ensure that TSOs are not being left to fend for themselves.”

“Our concern is that the public not confuse the people implementing the policies with the people who developed the policies,” said Sharon Pinnock, the union's director of...

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