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Business Management

  • Date Submitted: 02/01/2011 06:07 PM
  • Flesch-Kincaid Score: 49.2 
  • Words: 1715
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Overview
Woolworths Limited is an Australian retail company made up of a number of businesses all providing our customers with quality, range, value and everyday low prices. We're built on a passion for retail, attention to detail, working hard, ensuring the safety of our customers and our people, and having fun.
Woolworths   mission statement is: "Our goal is to be the first choice for those customers who have the opportunity to shop locally in a Woolworths store." To achieve this goal Woolworths   aims are to be:  
  * Best at fresh
  * Best at availability  
  * Best at customer service
  * Best at product and price
  * deliver to customers the right shopping experience - each and every time.
These aims are primarily aimed at Woolworths customers. If they achieve all of these aims then they most likely would be the first choice for customers. The aims can also apply to the Woolworths employees particularly the best at customer service aim. Employees have got to help customers in any way they can so that Woolworths can achieve that aim.

Vision statement
Woolworths Limited’s long-term goal is to be recognised as the leader in sustainable retailing in the Australian retailing sector. As a result, we’re committed to integrating corporate responsibility and sustainability into our day-to-day business practices.
To achieve these goals we must be
  * fair to all of our customers.
  * Provide fresh and healthy products
  * Cheapest prices than any other stores.

Woolworths responsibilities
At Woolworths, we take our responsibility as a major retailer seriously – serving millions of customers every day in communities across Australia and New Zealand. Part of that role is to understand and manage our business impact, and help achieve lasting and beneficial change that extends beyond our operations. That is, the way we treat people, serve our customers, invest in local communities, provide returns to our shareholders, manage our supply chain...

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