2. NONVERBAL COMMUNICATION
2.1 KINESCIS
2.2 PROXEMICS
2.3 PARALANGUAGE
3. THE KEY ELEMENT THAT CAN MAKE OR BREAK AN ATTEMPT IN
SUCCESSFUL NONVERBAL COMMUNICATION IN BUSINESS
4. THE IMPORTANCE OF RECOGNITION AND USE OF
NONVERBAL COMMUNICATION ELEMENTS
5. CONCLUSION.
6. REFERENCES.
INTRODUCTION
Communication is a ‘two way' process. When you communicate you receive the other person’s responses and react with your own thoughts and feelings. It is only by paying attention to the other person that you have any idea about what to say or do next.
In this essay you will understand some basic skills on how physical space, body language, posture, gesture eye contact and written communication can help in the interacting with client. Sometimes nonverbal communication is very helpful in telling a client you are confidence, competence, reliable and honesty to do business.
2 .NONVERBAL COMMUNICATIONS
Nonverbal communication includes all messages that are not conveyed by the use of words. “Nonverbal communication is used to express meaning, but it is particularly important in revealing feeling and attitude especially towards the person being communicated with”. This communication can be either deliberate or not deliberate, it’s a sort of “short-hand” or code that people understand in the context of their cultural values belief and habit when focusing on nonverbal communication, its important always to remember this cultural background.
2:1 Proxemics
Proxemics deals with the way we use physical space and the message that it sends. It could be divided into the basics of...
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